u/Independent_Body5589

My KDP account was closed on June 15 after Amazon said it had detected activity involving possible manipulation of its services. The email mentioned examples such as “abnormal reading activity” and possible Content Guidelines issues.

I have never intentionally used artificial reads, manipulated activity, or attempted to circumvent KDP policies. After some time, I submitted a detailed appeal through KDP Contact Us and requested a manual review. About two hours later, I received a response from the Amazon Content Review Team saying: “We've reviewed the information you provided, but we're upholding our previous decision…”

I am now trying to understand what options, if any, exist after reaching this stage. I would especially like to hear from anyone who experienced something similar:

• Amazon closed the KDP account

• You appealed the decision

• The appeal was reviewed but the original decision was maintained

• You then tried another escalation route

• Your account was eventually restored

If this happened to you, what did you do next?

Did you contact a different Amazon team, request an executive review, or use another route?

How long did it take, and did you eventually get a resolution?

I'm specifically looking for first-hand experiences from people who reached this stage, rather than general KDP advice.

Thanks.

Has anyone had KDP block a book for "may disappoint customers" without giving a specific reason?

I'm trying to understand what might be happening.

One of my books was approved, published, and even generating sales for about a month. Then it was suddenly blocked with the explanation that it "may disappoint customers."

I also submitted a new book that was rejected twice for the same reason. The manuscript was reviewed multiple times, formatting was checked carefully, and there are no copyright issues, plagiarism concerns, or obvious quality problems that I can identify.

When I contacted KDP, I received a final decision but no detailed explanation.

Has anyone experienced something similar? If so, did you ever figure out the actual cause?

I'm especially interested in cases where the book was professionally formatted and the content quality was genuinely high.