Paid $999 for Security Review, but Salesforce denied my PBO. How was I even allowed to pay without being a partner?
Hey everyone, I really need to vent and maybe get some advice, because the bureaucracy here is just blowing my mind.
My buddy and I have been working on a new AppExchange app after hours for the last 2 years. The package has been 100% ready for a month now. We followed the docs, got everything prepped, submitted the app for the Security Review, and happily paid the $999 fee.
Now, we are being told by the review team that we need to build/move it to a Partner Business Org (PBO). Okay, sure. But when I applied for the ISV partnership to actually get that PBO, I got hit with this automated brick wall:
>Thank you for your reply... partnership inquiry remains under internal review as we prioritize which new partners to work with. There is no decision or anticipated timeline that we can provide. We have saved your partnership proposal and will reach out in the future should we decide to move forward.
I’m genuinely frustrated. I work as a Salesforce Architect daily, so I know the technical side of this platform inside out, but this administrative Catch-22 is absolutely ridiculous.
How is it systematically possible that Salesforce allows you to initiate the Security Review process and gladly processes your $999 payment, but then denies you the basic mandatory tool (PBO) required to complete it because "you aren't a partner yet"? xD