u/InevitableShip9451

I’m new to the APS and unsure how honest I should be with it..

So I moved houses and when we plugged in the TV after they left, we noticed the screen is now damaged.

From what we saw the removalist was careful, but the TV worked perfectly fine last night. We literally just plugged it in and then turned it on and saw it was damaged.

Since there was no noticeable damage when they left, they’re now saying we can’t prove they did it and it’s on us to have checked it. They’re also saying we need to prove it worked and the only photo we have is from Snapchat a week ago which they won’t accept.

It’s a reputable company and not sure what to do next. Any advice?