u/InevitableTouch6110

we booked a travel package through a travel planning agency for 4 day trip to manali

- we selected a hotel through pictures sent by travel agent but when we reached there hotel name was different and hotel was also different with less facilities and even worst

-we gave almost 80-90% payment prior to trip and mid trip and rest 10-20% was decided to be paid after trip

-but bus driver stopped on midway of a road on outskirts of some place and started demanding his payment

-even he stopped air conditioning for that whole 15hrs journey

- but we gave 90% payment to travel agent his responsibility was toh give payment to diver.

- we were in middle of nowhere with scorching heat for 2 to 3 hrs and driver was talking rudely

- travel agent said give full payment then i will give payment to driver

-driver wa very suspicious for that whole journey and was might be drunk

-even travel planner just dis was to book hotel (even in his he did the worst he can do ). and provided a bus

-he also skipped some places which was included in the planner