What is tier 1 IT like in a fairly large and well known university?

The job seems heavily software focused, which I would enjoy. It also mentions I would assist in the configuration and setup of computers, phones, network equipment, and other devices. It is just an obvious tier 1 role like it says, but I am just curious as to what to actually expect in the environment.

Specifically relating to IT, I have only done an internship for an ISP's MSP department. It was fun, but definitely had a routine of being absolutely slammed one day and then you are twiddling your thumbs the next. It was also an internship as well, so on the slow days the full time staff were doing stuff but there was not a lot for me to do. I'm just curios if a larger university would have stuff to do at least every day, or at a minimum have opportunities for you to find stuff to do yourself.

Edit: I found a similar post before I asked, from a while ago. However, they were basically saying professors and upper management staff are gods while everyone else are peasants. Also, a lot of middle aged and probably divorced women may hit on you if you are younger. So, it was not particularly helpful.

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u/Infectedtoe32 — 2 days ago

Is Salesforce a decent path for someone interested in Sysadmin type work?

I enjoy software development as well. My main interests are in System Administration in IT. I figured Salesforce Admin is almost similar except there obviously isn't physical equipment to configure. It seems like it leads to Salesforce Developer as well, which I would like.

I just had an interesting opportunity land upon me. I have my bachelors in IT, an internship at an ISP, and am working on some IT certs. I have absolutely zero experience with salesforce, but somehow have an offer. I am just not sure if I would enjoy it.

Edit: The stuff I like with sysadmin work is all the software related things like configuring devices, fixing problem tickets, and helping people out. The physical hardware stuff I mentioned is just an added bonus I enjoy with it. But, I will still love something 100% software focused.

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u/Infectedtoe32 — 7 days ago

I wish there were employment programs available.

I live in the US and have Achondroplasia. On top of this my career interests are in IT, which is one of the most saturated fields, on top of the current recession.

What I hate is that no matter how bad the market gets or what happens, abled bodied individuals can just walk into a recruiter office and be going to basic training by next week. Then they are given job prospects in whatever field their degree is in. Which, I get it, a lot of people don’t want to join the military, blah blah. However, the option is certainly available for them at all times, and if I went in there, they’d laugh before I even enter the building.

I just wish there was something available, even if it was a special segment in the military (without GI bill benefits and all that), where you can just get employment in whatever interests you, as a disabled person, without combat deployment. Obviously if you want something higher than retail type positions then you’d still be required to have the degree and maybe a bit of work experience (an internship or two at minimum). Then, they basically just guarantee your job.

I’m not sure how it would work tbh. This could be a genius staffing agency idea for the public sector, but then you pay with your paycheck reduction. I’m not totally sure, but it just seems to me like there should be something available for people with militarily disqualifying disabilities to get a job. It’s not our fault we were born with issues.

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u/Infectedtoe32 — 17 days ago

Brookshires $5 meal deal is a life savior.

To preface, Brookshires is a grocery chain in Texas, Louisiana, Arkansas, Oklahoma, and maybe another state.

I just discovered that their deli offers rotating menus of meals, all for $5. Today they basically offered a KFC chicken bowl and threw in a piece of cornbread. Tomorrow they have chicken alfredo. It is probably not the best coming from a deli obviously, but hey its a filled to the brim to go box for 5 bucks. Other days they have chicken fried chicken with your choice of sides, korean bbq chicken with rice and an egg roll, etc. It is the same meal each day of the week, but they change the menu monthly.

I'm not sure if any other places have a thing like this. Brookshires is definitely losing money (the pre-packaged corn bread was $1.75 sticker price by itself), but I think they just use it to entice you into the store. So yea, check your grocery store chains, and they may do something similar as well.

I usually bring my lunch to work, but sometimes it gets a bit boring, so its just nice to find a cheap option available. I honestly hope their strategy is working, because I do not want them to discontinue this lmao. The food was really good for what it is. They did upcharge me $0.25 for spicy popcorn chicken, instead of regular, but I specifically asked the lady if I could.

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u/Infectedtoe32 — 28 days ago

IT Bachelors came with cybersecurity certificate.

I know cybersecurity degrees and certificates don't live up to all the hype they claim to be. However, my university apparently gives you a cybersecurity certificate for taking a selection of certain courses. I literally just found out because it came in the mail with my degree, with a note saying why.

Anyways, like I said I know they are a bit overhyped, but is this something I could still just put on my resume? In this economy I will take all the help I can get, and I am currently in an internship at a MSP (applied before I graduated, and they were ok with a graduate). I don't particularly have an interest in pursuing a cybersecurity field, and I am leaning more network admin or sysadmin. However, is it still worth including for shits and giggles?

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u/Infectedtoe32 — 1 month ago

Anyone else nonstop replay stressful interactions or situations in your head?

I mean an unhealthy amount. 24/7 repeat, very distracting, and goes until another situation takes it place.

For me it’s not every single “hi”, “hello”, small talk, or conversation. This only happens when there may be something going on and it revolves around me in some way, either positive or negative. In general though it’s still overall a struggle having conversations.

Anyways, this issue occurs on even the smallest hiccups. For instance, say I copy some stuff at work, the first handful come out fine but then the rest are screwed up. I tell my boss, “hey, I think the scan light is screwed up in the copier, it stopped working correctly and is leaving streaks in copies.” He calls IT, they come over, and turns out the glass plate is scratched up in an area. I’m sitting there like “oh, huh, uh-huh, yep, no” with the IT guy. Then it gets replaced and I finish my copies.

So then, about an hour after a situation like this all the thoughts come flooding in. I think over the situation while screaming “fuck, fuck, fuck, damn, omg” in my head and stuff (I’m the type that rarely uses foul language). Then I’d go “damn, why did I tell him it was the scanner when it was obviously the plate, so stupid”. “I should have gave the It guy more info than just nodding along”. “Everyone probably thinks I broke this shit”. The list goes on, but stuff like this (along with replaying it and cursing) will just non stop repeat in my head to the point it makes me wanna go and apologize to everyone at the company to get it to stop. Even doing something positive like that, even though it’s apologizing for no reason, has the same effects.

Again, like I said it’s not every single conversation, it’s just when something happens revolving me and I non stop re-think every little thing in my head. I was pretty heavily verbally bullied in highschool (which was only 6 years ago) so maybe it’s results from that mixed with high anxiety, idk. It’s just a struggle talking to people period, and it’s makes interactions harder knowing I will analyze all the tiny negatives over and over.

Edit: talking with people about the situation doesn’t really help, but I haven’t tried telling someone about all the thoughts I have. I don’t really have anyone in my life who would be very helpful with that, but I’m slowly getting my life together so I could eventually seek professional help I guess.

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u/Infectedtoe32 — 2 months ago

Is jumping back and forth between Systems Admin and Network Admin feasible?

I'm in my internship at my local ISP. Each day I learn more and more about networking, and I am currently in the process of studying for the CCNA. I have come to realize that networking definitely interests me, but so does being a general systems admin just doing a bunch of misc IT stuff around the office. I would definitely like to try out both roles before specializing in anything, but idk how easy it is to jump over.

Long term I still don't know if I want to do network engineering or get into more Devops or SRE stuff since I have a knack for programming as well (more as a hobby though). So, that is why I want to get a real taste of both.

Edit: Oh yea, forgot to mention I have bachelors degree as well, but currently no certs. I decided to skip A+, nobody requests Sec+ around me, and Network+ you may as well just get the CCNA. I'm still absorbing all the info and stuff.

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u/Infectedtoe32 — 2 months ago

What to do if I think my email application may of been dropped.

I applied to a entry level government IT role in a very rural area that just opened. I have my bachelors, an internship (in progress), and working on certs.

Anyways, I had to email like three files so I decided to zip them up. Here we are a week later and I have no acknowledgement or anything (which is fine and dandy, its only a week, but at the same time we are talking about the middle of nowhere).

However, I am now realizing their firewall may of completely dropped the email if they have zip filtering on it. So, I am a bit confused on what I should do.

It seems a bit too early to send a follow up email. If I resend all the documents but unzipped then that seems like a nuisance if my original actually did go through. So, idk what to do tbh.

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u/Infectedtoe32 — 2 months ago

Job listing closed shortly after I applied and they looked at my resume.

So to kick things off, I have a bachelors in IT, and I am a brand new grad. I am currently interning at a fairly popular ISP in my very rural area (lets says its like local FAANG, everyone knows the company and it is highly respected). I am in their managed IT department. To pair with this I am currently studying for my CCNA as well.

Now, onto the situation. My internship is right at the halfway mark. I have been looking at various places because I am not sure I will be brought on full time. So, I found one IT Help Desk job at a local bank branch; I applied to this position 3 days ago. Their entire hiring process is done on Indeed, and they have no job board on their site.

When I applied, the job had been posted for around 4 days. Less than 24hrs after submitting my application they viewed it (which I know doesn't really mean anything). However, now here we are 3 days later and today (on Saturday 6/20/26) they closed or expired the position. Idk if they have already picked someone and bringing them on, had an internal candidate, or what, but it just seems like the 7 day period is pretty fast.

Part of me believes I am almost the unicorn they were looking for. Again, it is a very rural area, and even management at my current role has told me I instantly stood out. However, I do not want to jump to conclusions or anything.

So yea, I do not really know what to think. My plans are to just wait and see if I hear something from them next week. It just sucks these companies do not give any sort of heads up or anything until you get a call from a random number one day. I have done about 8 interviews while trying to get this current internship I am at, and that's pretty much how they all went. I had one that was setup on Teams, and that was it.

EDIT:

Another job I applied to on Indeed, a long while back. The status on that is marked as closed, and it also has a tag saying I am no longer under consideration. I would like to point out that this position says "closed" for the variety of reasons. However, it is still marked as green and my application as being viewed. I just noticed this. Again, it's all speculation, but in today's day and age that's all you can really go off of.

I am also kind of excited for this job and hoping I am interviewed and get it. It is a job doing EXACTLY and I mean EXACTLY 100% ON THE TEE what I want to do, and have the skills and experience for. I forgot to mention, the JD asks for a highschool diploma, 1-3 years of experience in Lieu of a degree, and ability to obtain A+ within 90 days. I have the degree, cert, and 10 weeks of experience (once I finish), which is why I think I am a top candidate, or the unicorn in a rural ghost town.

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u/Infectedtoe32 — 2 months ago

In a perfect world is IT experience really that bad?

I just graduated, and managed to land an IT job. My plans now are to work my way up in Sysadmin and get into a specialized role like Devops. I’m just simply tired of the nonstop applications, and IT definitely feels a bit more in demand.

Anyways, I am still working on projects at night and weekends. I know it’s a prediction, but hypothetically let’s say in 5 years Ai hype settles, economy recovers, things kind of appear normal, and more and more jr roles start opening up.

Would I still be completely doomed from transferring to a jr SWE position?

I suppose internally transferring would be a lot easier as well, so that could be an option. Idk, SWE is just my #1 career pick, IT is my #2 fallback plan, so I’m completely fine with working IT my entire life. However, if miracles occur with the job market, I’d just like the chance to experience my #1 pick, if that makes sense.

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u/Infectedtoe32 — 2 months ago

Does SRE, Automation Engineer, Devops, or any of these IT / Developer bridge roles do a solid mix of both IT and SWE?

Basically title.

I enjoy programming (more as a hobby, doing game development, I have come to realize) and I also love IT stuff. I am currently in an IT internship with my local ISP. I'm hoping to get offered a full time position, but I have plenty of other options if not.

Anyways, I enjoy the networking and hardware side quite a lot. However, I also like programming like I said. Do these roles provide a solid balance for someone like me? Maybe Devops is a lot less physical focused, but I would just prefer a role that is.

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u/Infectedtoe32 — 2 months ago

I really do not know which direction to go, Network Admin or Systems Admin.

To preface, I have always enjoyed more software focused IT work. Stuff like programming, messing with virtual machines, setting up docker containers, spying on my own network, and stuff like that.

I recently landed an internship and they are definitely giving me software related tasks, but also hardware as well. I’ve been screwing around with old equipment we have in the back. Also, I have been labbing to design larger networks with packet tracer. It’s for an MSP, and a lot of the actual active and easy (relative to what the company does as a whole) work I do is layers 1 & 2.

Regardless, I have been really enjoying networking, because I haven’t ever really done it before, especially not to this extent. So, basically I am just confused on what to do.

Are there roles where the lines blur between sysadmin and network admin? I kinda want to have a job where you do half and half of both. I’m currently studying for my CCNA, because I figured why not go deeper than Network+. I have already taken a networking course as well, so it’s not jumping completely into the deep end.

Anyways, yea. I’m just a bit confused on what I want to do.

Edit: just realized I sort of contradicted myself. My networking class was basically all book definitions, and that sort of thing. When I said I haven’t ever really done networking before, I mean this internship was literally the first time I physically held a Cisco switch.

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u/Infectedtoe32 — 2 months ago

If you have graduated college, and are working an internship in IT, is it fair to label yourself as an IT Professional?

Basically title.

Recently got hired for an internship about two weeks ago now. I just graduated with my bachelors this Spring as well. I'm still basically brand new to everything, but I am getting around to updating LinkedIn, now that I am settled into the role. I have a nice banner that had my name and "IT Student | My University" on it. Now I want to just update it to like "IT Professional | Systems and Infrastructure" or something, since I am aiming to be a SysAdmin.

I guess it really doesn't matter, but I also do not want to make myself look silly by labeling myself as an IT Professional with only a degree and internship. At the same time though, I just want to make a new banner card that I really do not need to change again.

Edit: If it helps, I am going to spend some of the internship money on at least getting the A+. Idk, hearing the word professional just makes me think 5+ yoe.

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u/Infectedtoe32 — 2 months ago

Is it alright to update your current Job on your first day of Internship?

I don't really care about the LinkedIn ecosystem, as in the people that try to construct a perfect post for every breath they take. However, I would just like to list my new position. Idk if updating your current employment thing is advised for an internship.

Edit: Just title and employer, save description for afterwards. I just want my profile a bit more complete is all.

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u/Infectedtoe32 — 3 months ago

Is it common to be a Sysadmin while also being a developer for a small to mid sized company?

What I mean is, say it is a smaller company. The IT team consists of maybe a Network Engineer, you (a sysadmin), and maybe a couple help desk people. They decide they want to make some sort of ticket system for everyone to use internally. Being how CEOs are nowadays, instead of hiring a team, they just have you do it. It doesn't have to be top notch on security, they just want a small Django app, or something made, because the prices are becoming too high for their ticket system. Are there ever any situations like this? This may kind of be reaching into SRE type stuff, idk.

Anyways, I love programming, but have settled with IT since that is all that is really available in my area. I'd like to pursue the programming heavy side of IT still, which is why I want to go the sysadmin route and get into DevSecOps or become a SRE. I was just wondering if there are any opportunities like this as a sysadmin. I imagine some more mid tier companies that have a slightly larger IT team, but still are not tech focused. They would probably have their DevOps team building internal tools and what not, or they may or may not have a SRE on staff for it.

Idk, I have really been enjoying IT too. I just kind of want a role that really combines the two really well. I am about to start a sysadmin internship at a ISP and MSP combo, so I am really excited for that.

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u/Infectedtoe32 — 3 months ago
▲ 5 r/jobs

Job requiring me to commute extra 15 miles to different office. Receiving hefty compensation.

So, I am totally ok with the extra distance, it is still way closer than my commute to and from college.

However, they are offering me the standard rate for gas and wear and tear between the two locations. In addition, they are providing me time and a half for the commute as well. Everything total is going to give me about $200 a week extra. That’s well more than enough to pay for my gas and have some leftover.

Is this normal for a job to pay almost $200 a week for you to travel an additional 30 miles a day? I live about 5 miles from the original office location, which is dead set in between my house and the new location. So, this addition is really only adding a regular commute rather than a ton of extra mileage.

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u/Infectedtoe32 — 3 months ago
▲ 0 r/sre

Landed a SysAdmin Internship at an ISP & MSP combo. Is this a good path?

I live in a really rural area and IT jobs are really the only thing around me. Software positions don’t exist. I am not quite ready to move to the metropolitan city yet, because I would like to try to get a few years of experience while living at home.

However, I genuinely like both software development and IT. My degree is IT as well, and I have mainly been working on game engines, games, web apps, and that sort of stuff on the side. My current internship is well aware that I am currently stronger in software development, but they still brought me on even though the role is more IT heavy. I told them how I’d like to do SRE stuff as my ultimate career goal and everything though.

Anyways, it may sound like a dumb question, but is this a solid path? I’m just assuming a SRE role may prefer a SWE over someone doing SysAdmin work. I do plan to stay on top of programming throughout my career, as a hobby, regardless. It’s just all my actual work experience will be in IT most likely.

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u/Infectedtoe32 — 3 months ago
▲ 3 r/jobs

Once you are hired, is it ever appropriate to ask how many candidates there were?

Just out of sheer curiosity, is it ok to ask? Maybe not on your first day orientation as soon as you walk in the door. Maybe once you get going after a couple days? I am currently waiting for the background check to come back for a SysAdmin internship, already signed offer letter and everything. I live in a fairly rural area too, so I am just genuinely curious how many people interviewed.

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u/Infectedtoe32 — 3 months ago

What path should I go down? I feel a bit lost.

So basically, I am interested in everything tech. I am currently developing a game engine, I have a decent home lab with Virtual Box and everything, I am studying network designing or rather engineering I guess, studying for certs, and just staying up to date on tech news and stuff. This is literally what I love doing, I love learning new things, problem solving, and helping people.

I am a fresh grad with a bachelors in IT, and I just landed a Sysadmin internship at my local ISP which I am very excited about. I emphasized my programming during the interview, since I have experience with Django, NextJS, and setting up JWT's and all that stuff as well (not just C++). They were surprised and said they haven't had someone come through like me ever before. I basically chalked it up to yea, this is just what I do all day every day, so I play around with stuff.

Anyways, I just like doing it all, and I like programming equally the same as IT work. I've built several computers and stuff like that (which is close enough equivalent I have to base it on, outside of class, so far), plus my lab, and studies. I looked into SysAdmin stuff because it seems right up my alley, little bit of programming, little bit of IT work, little bit of helping people, little bit of everything. However, I seen Devops as well, which the one thing I hate about programming is configuring environments, setting up Docker, doing the SSH key id link to GitHub, etc. I haven't even touched Kubernetes (and honestly feel like I don't want to) but have dabbled with Azure Devops and AWS. The next advancement I seen from SysAdmin was stuff like Site Reliability Engineer, but I am not sure how much hands on work that involves.

I just wish software development and IT weren't seen as being completely unrelated. Ideally I would like to be able to bounce around since I am always reading books, and learning new things in my own time. But, the way it seems, doing something like SysAdmin or SRE is my best route of doing both. These also don't even dig into Network Engineering really, but I could settle on not doing that, since I am positive there is tons I don't know and will probably never know. I did see ethical hacking as well and diving into cybersecurity stuff like that, but haven't really dabbled too much with it. I watch John Hammond on Youtube, but its more of just for fun thing, goes in one ear out the other type deal.

Anyways, I am excited about my internship. It is temp to hire, but nothing is guaranteed. So, if I manage to get hired, then I will pretty much skip tier 1 help desk and probably pick up on all of that at the ISP and MSP anyways (its a dual thing, but they are ISP first). Right now I feel beyond confident to reset a password in Active Directory, more so referring to the day to day operations, printer stuff, and places I am lacking a bit. So yea, just looking for some advice for someone in my situation.

Edit: I will say, I do really really enjoy game development and am contempt on doing programming as a hobby making indie games. Then, who cares about all the Ai supposedly taking CS jobs (I supposed its the same for IT) I just make games my way, how I want to. But, at work I would definitely appreciate at least having some scripting to do while also doing IT work.

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u/Infectedtoe32 — 3 months ago

Does a SysAdmin internship at a local ISP / MSP hold significant weight on resume?

I signed the offer contract earlier for a SysAdmin internship at my local ISP. When going over the contract, the lady said there will be onsite MSP work that will represent tier 1 or 2 user support and will be about 10% of the job. They said full offers are typically extended, but they cannot guarantee anything.

Anyways, I live in a fairly rural area, and I was just wondering how much weight this would hold when applying elsewhere afterwards. I'm hoping I get the role, because SysAdmin is what I want to do career wise, but other opportunities in my area are tier 1 - 3 help desk. So, I am just seeing if this will significantly help in landing a role at these other places. I have been consistently landing interviews already, but was never selected.

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u/Infectedtoe32 — 3 months ago