u/IntelligentGate762

I just downloaded the mobile app and want to get my decks on there. Since you can't sync directly from the desktop version, I made an ankiweb account. The problem is I can't get my ankiweb account to sync with my desktop version. Whenever I try to, I get a message that says "on next sync, your collection will either by uploaded or downloaded. Continue?" and then when I hit yes, nothing happens. I have the settings set up so it should sync when I close the app, but nothing happens. Does anyone know any troubleshooting tips or what I could be doing wrong?