u/Interesting_Tie_9183

I booked a hotel through agoda and also paid in advance.

The hotel denied entry upon arrival and told that the rooms are fully sold out.

He also did not gave me any email/video proof that the rooms are fully sold out and told he will call the police if I will take video.

That hotel is doing the same with lot of other customers as well.

Agoda customer support didn’t do much but just said they will process my booked amount.

But I couldn’t got hotel anywhere and had to book and comeback to hometown mid-away from my trip. The trauma, frustration, lane responses from the hotel manager is too much.

I want a lawyer(preferably from Tamilnadu) to send a legal notice on my behalf to either Hotel or Agoda.

I will pay reasonable to you. That’s not an issue.