u/Internal_Wallaby_616

I currently have 20 students, the other day I realised I cannot do more than 5 classes a day so I went and changed my calendar availability. I reduced my hours for thursday and friday, but when I go on my calendar I still see that my student has his usual slot on thursday that is now outside of my available hours. It's like this for every week, he has paid the reoccurring class.

So does that mean that preply did not warn him I changed my availability? What do you do in this situation?

A week ago one of my students wanted to reschedule a class, the slot on my calendar was available but she could not reschedule for that time. Preply basically was saying that I had another class at that time when I clearly didn’t.
I reached out to their Customer Support and they told me that one of my students had a subscription that they had not yet renewed and their locked slot was still there even though there was no class that day.
So instead of clearing it for me, they suggested I would speak to my student getting her to renew the subscription, that way it would have been solved.
Did this happen to anyone else? I personally think it to be pretty low from preply to ask a tutor to convince their student to renew a subscription. My job is to teach, not to sell.
Also they never told me if that is something that happens everytime a student does not renew their subscription or if it was a bug on their end.
Any help here is appreciated, I’ve been a tutor on preply for a month and I’m still figuring things out.

So I’ve been invited to sit an interview for the Records Management Unit. I’d like to know more about general tips while interviewing with EPPO, but also more in detail tips such as how the department works, what kind of questions should I expect etc..
I’ve done a traineeship at the CJEU and I was selected without being interviewed. How much does the interview count at EPPO?