u/Irazema_Radawick

I took over IT for a mid-size firm, though I'm still adding rows to the tool list I inherited. Past 80 apps now with a 3rd ive never heard of until I went digging. Every department bought what they liked, expensed it and left me to secure logins.

The overlap is almost funny. Two CRMs, 3 things that do tickets and a couple of AI tools signed up for on a company card.

The shadow IT is what actually worries me. Every one of those apps is an unmonitored door into our data but when I bring up consolidation, every team acts like I'm mugging them.

How do you get SaaS sprawl under control when every tool has a champion ready to go war for it?