So after a tough week in work I emailed my manager and CC’d the senior management team in too.
I pretty much stated that certain staff were taking advantage of no managers being in this week and it was frustrating for myself and others.
I included specific examples, and explained it’s part of a pattern of behaviour that I’ve just reached the end of my tether with. I’m only a level 3 and the ones taking the piss are level 5, and it’s very obvious they are going home early, organising the calls to suit themselves and what they want (community care team) and passing on calls to me when it is something they should be responsible for.
A higher up manager immediately emailed me back asking to meet me to go over the issues.
But now I am overwhelmed with anxiety that I’ll be seen as a problem, a trouble maker etc.
I’ve been listening to other staff giving off about these issues and it’s been so frustrating knowing nobody would actually say anything so I just did. But now I slightly regret it due to the anxiety even though I know this is a good outcome and I’ll be able to chat to this manager about my points.
Im really just hoping for some validation/confirmation I have done nothing wrong and she can’t be angry at me etc. I had a bad experience last year with my direct manager bullying me and ever since I’ve just struggled immensely (the manager I am meeting next week sorted that out when someone made her aware so I have faith in her)
Any advice would be appreciated, I love my job but it’s frustrating seeing others make it into a joke honestly