u/JabroniRevanchism

Ahoy, ModSupport!

All rise, this discussion thread is now in session. For the latecomers and lurkers, you can see our last discussion on writing rules here.

Today’s discussion is about a topic we’ve all come into contact with at least once: rule lawyers. Just in case anyone isn’t in the know and so we have our terms defined, a “rule lawyer” is someone who will argue that (usually problematic) behavior actioned by your mod team technically abides by the letter of the law as it’s written on your subreddit’s sidebar.

We’ll be extending this discussion to cover all kinds of community feedback, not just the litigious sort.

We want to know...

• How does your mod team respond to users claiming a behavior your team has actioned isn’t against your community rules?
• Does the conversation cadence for user-mod disputes differ depending on where they happen? (In a post, comment, modmail?)
• Does your team prefer to moderate Rules As Written (following the letter of rules on your sidebar) or Rules As Intended (following the intention of a written rule)?
• Does your team solicit feedback from the community on what your community rules are? E.G: User requests to allow/disallow X type of content?

Let us know in the comments below!