u/Jacksonshaw172

I applied for an apartment at Civic at Frisco Square and paid a $150 security deposit as part of the application process.

Before moving in, I canceled my application.

Afterward, I was told the deposit is non-refundable because the unit was held off the market. However, I haven’t been provided with any signed agreement or specific written policy showing that I agreed to the deposit being non-refundable in this situation.

The only documentation I received shows the application fee is non-refundable, which is separate from the deposit.

I’m just trying to understand if this is standard practice locally or if clearer disclosure is normally required for deposits like this.