u/JaggerJackGrimmJaw

Hello everyone,

I was hoping if you guys could review my CV. I just need feedback of my profile summary and work experience. Thank you.

PROFILE SUMMARY

Business Analyst with 3.5 years of experience transforming business needs into scalable technology solutions across NGO, distribution & logistics, pharmaceutical, food & restaurant franchise, and media sectors. Skilled in requirement analysis, process modeling, and stakeholder collaboration, with a track record of improving workflows and supporting successful system implementations aligned with business objectives.

WORK EXPERIENCE

Associate Business Analyst | February 2024 - Present

1. Transformed unclear performance tracking into a unified OKR system across 13 business units by facilitating stakeholder workshops and process design, improving visibility for 4,000+ employees.
2. Reduced manual workload in digital advertising operations by ~40% by analyzing end-to-end processes, defining system requirements, and implementing automated workflows.
3. Identified inefficiencies in manual sales workflows through field visits and led digitization of shop visits and order processing, reducing operational costs by USD 7,000 annually.
4. Aligned sales, operations, and tech teams to launch a B2B Corporate Sales platform, reducing bulk order processing time and improving client on-boarding efficiency.

KEY ACHIEVEMENTS

1. Recognized with the Rising Star Award and Certificate of Appreciation for exceptional contributions and impactful collaboration.
2. Received a token of appreciation from the Head of HR for my contribution and commitment to the OKR Project.

Business Analyst | October 2022 - January 2024

1. Implemented an end-to-end Travel Management System, automating travel requests, approvals, and expense tracking, reducing manual processing time and improving cost control.
2. Automated the employee separation process, reducing manual errors and improving processing efficiency while ensuring accurate final settlements.
3. Supported the implementation of HRM, Payroll, and Fund modules for an ERP system, improving workforce management, payroll accuracy, and fund administration.

Intern Business Analyst | June 2022 - September 2022

1. Worked with clients to gather crucial information from meetings and produced useful reports.
2. Documented business and functional requirements, user stories, and process models.