u/Jewel-Collections

Why SG reply delay recently?

Hello everyone, this is Stars Gem.

We have received some feedback regarding the slow response from our sales team recently. We would like to sincerely explain this to you all.

We attended a jewelry exhibition in Thailand at the end of April, followed by the May Day holiday. After that, we went on a trip to Malaysia last week and just returned yesterday. For this reason, we were unable to reply to some customer messages in a timely manner during this period.

We have now resumed our normal work schedule. Please feel free to contact us via email or WhatsApp if you have any inquiries. We will get back to you as soon as possible.Thank you very much for your understanding!❤️

u/Jewel-Collections — 8 days ago