Hi,
We’re Jink.host, and we previously used Stripe for card payments. Recently, Stripe suddenly shut down our processing account despite us having 0 chargebacks and using their highest anti-fraud settings (including paying the additional Radar fees per transaction).
Stripe hasn’t been cooperative throughout the process, and despite our good history, they now consider us “high risk” seemingly because we operate as a hosting provider.
After speaking with multiple processors, we’ve learned that many providers classify hosting companies as high risk by default.
Our services mainly include:
- VPS hosting
- RDP servers
- Dedicated servers
- Storage servers
We operate under a US LLC, and our customer base is primarily in the US and EU, with some global clients as well.
We’re now looking for a long-term payment processing solution that can scale with our business. Support for Apple Pay and Google Pay would be a huge plus, as we want to expand the payment methods available to our customers.
Ideally, we’re looking for:
- fair/competitive processing fees
- support for hosting/infrastructure businesses
- strong anti-fraud tools
- good long-term stability/reliability
- low risk of sudden shutdowns if we maintain a clean record
If anyone here has experience with processors that work well with hosting companies, we’d really appreciate recommendations or advice.
Thanks!