Hi all. I am a manager since 5years and I lately noticed that I keep bottling frustration, which o can feel as a pressure in my head physically and it keeps growing (fear ill just have a stroke because of it).To give you context, few examples below:
Client sends review points , team member addresses them but as usual, he misses the detailed check again. This happen every time, despite me telling them what to look at, coach them, at the end same shit, they don’t care, they miss the detailed attention and i find myself to fix things. Pressure on me because i manage more than 1 client and i have deliverables every where. I get frustrated when i have to correct them for the thousand times. Also, in case if they finally take it back to correct it, takes ages. Im not talking about the difficult fix (that i have to look into because they have no clue, neither want to give it a go), they take hours for a simple copy paste, or update. My senior manager and above is aware of how my team work but is pushed to the back because they are the outsourced cheap labour location.
Another team in another location did not do their work correctly, i need that for my reporting. And now, 2 days before deadline shit is falling apart when i noticed the issue and they are still fixing it because they have no idea how to do it. I feel under pressure because the client will come chasing me and report to my management if things are delayed. I feel
Im bottling the anger of under performing people. Funny part in it is they rely on me to guide them and makes me feel more angry because i might just do the job for them. Feels like when you have the knowledge and you are someone who likes to develop skills etc, it falls on us to take the responsibility of all those under performing or who dont care.
- My client sends information late but still expects things to go back to him on time. I feel this huge pressure to deliver and guess what my team is all out of office suddenly (sick and unplanned) and here i am alone on my own to figure it out. Also 1 came back but left on time when they know there is a deadline. So turns out i am the only one sitting and trying to figure out late night. I see myself getting frustrated while i am trying to figure out i am angry at how things are and feel the pressure in my head.
These are few examples, there are way more. All to say, I dont know why i care so much when others do not and it is not a matter of not caring bc i am a dedicated person. So how do you deal with this frustration? How did you work on mindset to change how you take it. This frustration kills. I can see the effects on my health, and funnily no one else feels it apart from me. I feel is self inflicted and if i work on my mindset ill free myself a bit. Appreciate if someone can advise. Thank you