u/JovenHenao

Built Lumi a WhatsApp-first loyalty platform for small businesses.

The goal is simple:
help cafés, restaurants, salons, and local stores improve customer retention without forcing users to download another app.

We’re focusing on:

What surprised us most is how many businesses still manage loyalty manually with spreadsheets or paper cards.

We launched the MVP less than a month ago and we’re already seeing:

Still super early, but validating the idea has been exciting so far.

Would love feedback from other SaaS founders:
What retention mechanics have worked best for you?

Website:
Lumi

Also possibility and cheaper to be done "Manual" with the platform behind lumi
Loyalty