▲ 0 r/DavidYurman
Terrible Customer Service and Quality Rant
Hi all! Long time shopper at DY. A few years ago, I purchased a renaissance ring with the pearls. Never wore it as it was too small for my finger. Now, only a few months after I started to wear it consistently, a pearl popped clean out of its bezel (I never bumped it on anything, never wore it in water). Now, DY is refusing to offer a complimentary repair because it has been a few years—even though I never wore the ring and there is no damage to the actual piece. Am I insane for being so upset with the CC?
u/Key-Responsibility19 — 3 days ago