Are your Protect Cameras stuck on Preparing update? I found a work around.
I had 5 cameras that were stuck on "Preparing Update..." for a few days. I was getting a notification from the NVR about every 10 minutes "Multiple UNVR devices are ready to update". The 5 cameras are 1 AI Pro, 1 G6 Turret, G5 Bullet, and 2 G5 Pro Turret Ultras. They're all connected to the same UDB-8 (Device Bridge) switch fairly high on a private utility pole in front of my house, the distance is not far from the dedicated AP AC-PRO because there is no Fiber or CAT cable to the pole, only power. It seems the update requires a lot of bandwidth. Seems they all need to be off except the one camera updating to 5.4.122.
Things I've tried:
- Power cycling the cameras (physically removing the 120V cord)
- Restarting the UNVR
My solution was turn off all POE, and turn the ports back on 1 at a time to do this Update. That worked! Seems there is too much data traffic being transmitted for any of them to be updated with the cameras all sending their feeds to the UNVR. I wanted to get all updates completed before updating to UNVR-PRO-G2. I trust this will help someone with a similar concern.