u/Kinvelo

▲ 5 r/msp

Microsoft 365 Lighthouse won't let me access users. What am I missing?

I'm trying to set up Microsoft 365 Lighthouse. When signed into my M365 Global Admin, the Lighthouse works fine. I can search for users. I can access a customer tenant's M365 admin center, etc. But when I sign into Lighthouse as my regular Microsoft 365 user, I can't do any of that. What am I missing?

I added myself to the Reader role in Lighthouse.

I created a GDAP Template with all the recommended roles.

I added myself to all five role groups. Account Manager and Service Desk Agent have JIT disabled. The Specialist, Escalation Engineer, and Administrator roles have JIT enabled.

The Relationships tab shows I have several "Active" tenants with GDAP permissions. I assigned the Lighthouse GDAP template I created to a couple of these tenants.

Finally, when I go to the Lighthouse page to search for a user, I get the error, "Your account doesn't have permission to view or manage this information."

If I try to access a tenant's Microsoft 365 admin center, I get a login box. However, after selecting my user, I get a message stating I am not a user in this tenant.

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u/Kinvelo — 3 days ago