We've been using the same freight forwarder from China to the US for the past 5 years, and never had an issue.
This week, I noticed that emails to every team member were deactivated (all emails bounced back, undeliverable) and our shared tracking sheet is now restricted.
I'm started to think they went under without notice.
We have thousands worth of inventory en route already, and also in storage at their warehouse. What do I need to do to recover whatever we can? I don't have any information on the container number, shipping line, etc. This has never been provided to us over the years, but now I know I absolutely should have had this information.
Does anyone have a freight attorney who might be able to help? Any advice would be greatly appreciated!