u/Kmichh

So I bought my ticket to the show and vip package separately during the presale (through Ticketmaster and Tixr, respectively). I bought the lower tier VIP package because the more expensive one sold out... only to see that now it is *not* sold out and that you can buy them together on Ticketmaster?? Wtf. I would have rather done that in the first place. I want the better VIP package but I already paid for the other one! >:(

Update: Tixr customer service was no help at all. I can't get a refund or do anything about it as far as they're concerned. They won't upgrade it either. How do you sell out of something that is not actually sold out is the question.