Trying to pivot from support to Q/A roles
I’m pivoting from high-volume support (Title IV, FSA, F.H. Cann) into QA or Compliance roles. My biggest concern is the bullet points like 'investigated 108-174 discrepancies monthly' vs '300-400 docs daily', do these read more like a task list than results?
I’m also double checking if listing specific systems (FAFSA, COD, DCC CRM) helps or just looks cluttered. I want the ATS scanner to see me as an expert without it overloading the page.
Thanks for the eyes on the PDF! I’m hoping to land in analysis or tech support eventually, so any tips on the layout or sidebar formatting would be super helpful
u/KrakenSonata5 — 8 days ago