▲ 1 r/Alibaba
Need advice on a refund
Hi,
Let’s go straight to the point.
I’ve ordered 32 hoodies with embroidery for a total amount of 251+372=623$
The seller has done the batch but it doesn’t meet the requirement. 20cm instead of 30cm in the back
I asked him to redo the batch and he sends me AI PICTURE TO SHOW THE NEW BATCH… (I swear it looks like real)
I send the good to my freight forwarder and ask for a QC pics and guess what… he sends the previous batch with défective logo !!!!!!
Now i have 32 hoodies that doesn’t meet requirement and started procédure with trade insurance. The seller didn’t send any message…
Please give me advice…
u/LHommeAraignee — 2 days ago