▲ 7 r/BasePowerUsers
Base core
Reached out to base last week to see what my options are when it comes to changing out my 25kwh with a $1,000 gen port set to their new 40kwh offerng.
The rep offered a deinstallion fee/option of $500 to install the new one. When I accepted, the rep came back and said they checked with some support team and stated this change out simply isn’t possible for existing customers.
Anyone else receive similar feedback / ask about this?
u/Large-Bread-99 — 8 days ago