24H2 upgrade
Been trying to troubleshoot upgrading out devices from 23H2 to 24H2. My new/clean lab devices all upgrade with no issues. Any user devices fail during the SAFE_OS phase and rollback.
Have a ticket open with Microsoft, they are stuck on pointing to the 'Microsoft Print to PDF' oemxxx.inf file as the logs show it as a blocker for the upgrade even though I have uninstalled the feature and removed the matching .inf file and the log still shows it.
They did manage to get 1 device to upgrade after throwing about 10 different items at it but can't repeat on another device.
SetupDiag.log gives the following
Error: 0x8007042b-0x4000d SetupDiag reports fatal migration plug-in failure.
Last Phase: Pre OOBE Boot
Plug-in Name = AppxUpgradeMigrationPlugin.dll
Plug-in Error: 0x000005B4
We do have a heavy security tools stack on our devices, CrowdStrike, GlobalProtect, Digital Guardian and a couple others. But again, my lab devices all upgrade with no issues. Any assistance on where else to look as setupdiag and setupact aren't giving any useful information.
Using an SCCM task sequence using upgrade media. Updated every month when Microsoft releases a new .iso file.
Edit: for those questioning 24H2, I’ve tested 25 with the same results. I’m still working with 24 since that’s what I have been fighting for the last 4 months. Once we find the issue I will probably move to 25 but so far everyone that has been involved is working on the same 23>24 troubleshooting. They are the same base OS so most likely what fixes one will fix the other.