u/LateNightLifts_Games

▲ 30 r/Tivo+2 crossposts

Verizon Fios Customer Service Rep on Cable Card shutdown: "What is TiVo?"

I live in Westchester County, NY

My cable cards were deactivated in April.

Today, I called Verizon to ask them for a courtesy refund for deactivating the cable cards, as I saw on Reddit some other people received.

When I explained that I was now paying $20 for the inferior Verizon DVR instead of an already-paid-for superior "TiVo".

The U.S.-based Verizon Fios representative asked, "What's a TiVo?"

I was so shocked & saddened that I immediately decided this was not rep to assist me. I quickly said, "I'm late for work. I gotta go."

Needless to say, I did not get my courtesy refund.

I will call back.

reddit.com
u/LateNightLifts_Games — 14 days ago
▲ 23 r/Tivo

After receiving the doomsday email on 12/17/2025, my Verizon Fios cable card was deactivated 4 months later, almost to the day, 4/16/2026.

As a TEMPORARY measure, I got the Fios DVR.

As we all already know, it's bad, really bad.

No wish list, nothing but the basics of basics.

I will most likely get DirecTV Stream or YouTubeTV.

Q: Is there any way to get my TiVO shows off the Weaknees hard drive, so I can watch on a laptop & recycle my TiVos: Premier & Bolt?

I am sad.

As a former BlackBerry & Palm Treo owner, I can't believe some companies with great products, mismanage themselves right out of existence.

"We call it the iPhone."

Onward.

reddit.com
u/LateNightLifts_Games — 23 days ago