Wish more entitled guests encountered boss FDAs like this!
This just in: I was waiting to drop off (not a room) key at the reception of a 5* hotel, and overheard an exchange of the type more people are in dire need of experiencing :).
A younger man from a (not USA) country, guests from which are a bit notorious for demanding wagyu treatment on a sausage budget, bargaining, and a genetic incapability of understanding the concept of 'no', was in the process of asking to be moved to an inner yard (vs street) facing room on the 2nd floor. The FDA was telling him that there are no such free rooms. He (obviously) kept interrupting her by listing specific room numbers, while she kept repeating there are guests in those rooms. He literally wouldn't listen, talking over her, trying to cast his spell.
So she waited till he ran out of room numbers, looked at him like at the annoying toddler that he was being, and straight up said: "Sir, there are already guests in ALL yard facing rooms. Do you want me to go tell them to move out so that you can have their room?"
That seemed to finally get through to his awareness. Boss FDA - both for checking the entitled dude, and not murdering for the disrespectful way he kept legit talking over her as if she didn't exist 💪