u/Leatho_Shellhound

I've worked at a Goodwill for a little over three months now and I've had a person come in and steal from us four times. Her routine is to grab clothes in the front and then walk to the back and use the lack of camera coverage to stuff the clothes and other things into her purse and over her arm and then walk out the far door from the checkout. She comes in a hour to hour and a half to close hang around till close and leave just before. She has yellow hair and a bright red car and doesn't even leave the parking lot right after she steals from us.

We can't do anything. The store has terrible camera coverage so we can't prove that she takes anything but we all know she does. All management can do is submit a report to the 'overseer', understandably they don't want us to stop her so all I can do is watch her walk out while stealing from us. I know she is a thief, I know her car and plate, I know everyone at the store is fed up with her, and there is nothing I can do. I just want to her to stop or for us to make her stop.

1. Don't lick your fingers to pay.

It's mostly among the older shoppers but still, it's gross to handle bills you just put your spit on. And at this point in history, I would think we would know it's unsanitary and spreads germs. (also wish people would stop licking their fingers in general, like to pass out papers or flip pages i.e. teachers)

2. Not coming in the last hour before close and taking forever to check out.

I've had people in the last few minutes we close (sometimes literally 10-2 minutes before we stop letting people in) in the changing room, taking a quick look around, taking a long look at lots of stuff, having a large cart of stuff to buy. If you come in in the last hour or less of a place being open, I think you should only be there for a small amount of stuff and only that. Don't come in and decide to have fun seeing what's in the store today, come in and buy the one thing you need and can't put off.

3. Listening to the warning pages.

We warn people when we close at the 30 and 15 minutes marks, and barely anyone cares. We'll have 5-7 people still shopping without a care in the world at the 15 mark. We have to be nice about it, I want to say something like "Attention shoppers, the time is now 15 till and we all want you gone. Stop pawing through the racks and get up here now before we think less of you than we already do".

4. Stop Taking phone calls.

If you need to talk to someone, step outside or be quiet. But don't have it so loud I can hear both you and them. Now this may be stronger with me as I had people take loud phone calls in a library and I may still have some ill feelings about that, but I still feel like you should keep it down like you would a normal conversation.

5. Don't touch or call the workers names like honey.

I'm not your kid or close friend, I am a stranger that is checking you out or working near you. Call me sir and keep your hands to yourself (also another thing I want more people to do elsewhere)

6. Stop letting the kid mess with the card pad and repeatably make the toy play the sound (this is more of a wish as it is harder to do with younger ones)

I'll admit this more of a personal thing, but hearing the same little kid toy noise for the tenth time in a row grates my nerves. And the kids can mess with the card reader in a bad way. I had a baby tap after the card was accepted, and it took it. Meaning the card could have been charged with the next person's purchases. And it's gross, they cram their fingers in their mouth and then smash them over the buttons.