Booked a confirmed sleeper lower berth in train 14674 Shaheed Express and it turned into the worst travel experience of my life.
Around 4 adults and 2 children were sitting on my single lower berth even after I clearly told them it was my confirmed seat. When I complained to the TT, he checked my ticket and replied, “Din mein lower pe hi baithte hain sab.” What is the point of paying for a confirmed berth then?
The worst part was that many passengers without tickets were allegedly being charged ₹500 by the TTs and then told to sit anywhere in the sleeper coaches instead of going to the general coach. Because of this, sleeper coaches became completely overcrowded and genuine passengers suffered badly.
The behaviour of several passengers was also extremely rude and uncomfortable. There was no proper enforcement of reserved seating, and passengers with confirmed tickets were left helpless.
This kind of mismanagement and corruption is ruining train travel for honest passengers. If someone pays for a reserved sleeper seat, they deserve basic comfort and security.