We’re in insurance defense and deal with a number of tasks related to medical appointments, including prep for the appointment, gathering and organizing medical exhibits, confirming attendance, following up on the resulting medical report, etc. A lot of this is pretty routine and a burden on our paralegals, who we would prefer to be doing higher level work.
We recently interviewed a company based in the US but with operations in the Philippines. They already have experienced teams in exactly our space, but we were completely caught off guard by their lack of cyber insurance and almost zero liability payout if they have a data breach.
It is clear that this exact work is already being outsourced to them because they were able to demonstrate that they work for the doctors in our industry, I just need a company who has insurance for a potential breach. Any recommendations? Or is there something I’m missing that allows others to engage with this company without these things in place?