Customer service
I work at a wing restaurant, wings only! Please tell me if I’m wrong or rude. I’ve been working here for two and half years now we make the wings fresh per order, a customer came in 5 mins before close, I tell him we close in 5 minutes and your order will take MINIMUM 20 mins, he looked at me and said oh that’s perfect I’ll take a seat, which I understand technically we are still open but what part of we close in 5 mins and your order will take at least 20 mins did you not understand??? it got me frustrated because now I’ll miss my bus home and I’ll have to wait another hour for the next bus and it was already 11pm, I took his order still, set the order up clocked out and left. The next day my manager pulls me into the office and tells me I had gotten a bad review that I had taken an order and left the restaurant and turned the lights off, i genuinely don’t think I did anything wrong?? I’m not staying another 20 mins after my shift because some guy wants wings a couple mins before close and I’m not waiting another hour and half for the next bus home because you want me to stay in the restaurant for someone who is extremely inconsiderate. I also want to go home and you had 13 hours to order food while we are open.