Paid ₹8000 via Google Pay for a Sundaram Mutual Fund purchase today.
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Money got debited successfully and GPay shows:
- “Payment received by Sundaram Mutual Fund”
- “Purchase confirmed”
- Transaction status: Completed
But after payment, the browser/payment gateway page got stuck on a countdown timer and never redirected back properly. I eventually closed the page.
Now:
- No units allotted yet
- No acknowledgement email yet
- Support says no pending order visible in their system currently
- They asked me to wait 24 hours and said refund will happen if units are not allotted
I also have:
- UPI transaction ID
- Google transaction ID
- Merchant VPA visible in GPay
Has anyone faced this before with MF payments/UPI gateways? Did the units eventually get allotted or did the refund come automatically?
u/Lopsided-Platypus743 — 3 days ago