What exactly does "Break the Glass" mean? I had sensitive information that I was told would be protected, but it wasn't.
I had sensitive information that I was told would be protected by "Break the Glass", but it wasn't. Medical records said that it only meant someone had to enter their password, which is barely protection.
The information was accessed by the ER for an unrelated medical issue, They included the sensitive information in their notes for my visit! Is this the "Helpful AI documentation help"?
After this, I visited a doctor for the serious but unrelated condition, and for some reason included the ER notes in their notes. Again was the the helpful AI? Those notes then get accessed by other providers treating me for the condition. The condition is both sensitive and unrelated to the current condition.
I tried to file an amendment, but the records are accurate. They could not be amended to keep the sensitive information private. The Privacy Department for this organization ultimately said that any of the over 10,000 providers in their system can access my entire record if I see them for any condition.
As I understand it, if I go to a dermatologist, or other unrelated provider that falls under their large umbrella, they can enter their password and see the sensitive information.
I don't like it!