IONOS suddenly charged me £100+ for VPS contracts that were cancelled over 2 years ago - has anyone had this happen?
I’m wondering if anyone else has experienced something similar with IONOS.
I had two VPS contracts with them that I stopped using years ago. More importantly, I still have the original IONOS cancellation confirmation emails from June 2024, clearly stating that both contracts were cancelled effective immediately in June 2024.
Now, more than two years later, IONOS suddenly generated six separate invoices on the same day ( three for each of those old VPS contracts ) and charged my card a total of around £100.
It gets stranger:
-Both invoice contract IDs match the contracts shown in my old cancellation confirmations.
-Both cancellation confirmations clearly say the contracts were cancelled in 2024.
-These VPS contracts no longer appear under Contracts & Subscriptions in my IONOS account.
-My account doesn't even have a Server & Cloud section anymore where I could access/manage these supposed VPS services.
-All six invoices suddenly appeared together rather than being billed normally each month.