If I hear the word “void” one more time I might just end it all. I’m quitting, I’m at my wits end atp
I recently moved from one store to another (same company), at the first store everything was completely fine but bare in mind it was a little less busy than the new one.
I work in the busiest shopping centre in my city and spend my entire shift on the tills and I’m constantly getting called in because of my voids and I think I’m about to start tweaking out. How am I supposed to control when a customer decides they don’t want something??? Am i supposed to force it on them? like what!!!
It makes me feel like I’m being treated like a criminal honestly. Now my manager is putting a book on the till and I have to write down the reason for every single void which I wouldn’t have minded if this hasn’t been such a long issue for me and I know its not going to make a difference because the reason will be the same as always, “Customer changed mind”
The worst part is whenever my manager is on the till beside me she gets a void not even an hour in, nearly without fail🫠
I think I’m going to quit today. YOLO