u/Many_Grass5256

I'm sorry for asking so many questions today, but I'm a new user and I'm trying to get everything set up as best I can. I'm hoping this question isn't too technical for this forum, but I have encountered a problem when trying to login to Adviice using my employer-provided laptop. I don't have this problem when I use other devices to access your website, so I'm not "stuck". I would just prefer to use my work laptop, if possible, because I've got it driving a large monitor (which is very helpful when viewing those massive tables in the "Projections" section).

I am able to view the https://www.adviice.ca website just fine from my work laptop, but when I click on "Client Sign In", the website takes me to https://app.adviice.com/signin?blahblah and my employer's "IT Security Policy" blocks that webpage, due to being a "Parked Domain" (apparently).

I looked up what a "Parked Domain" is, and it sounds like that term can mean a few different things, but one of them (the one that I think is happening in this case) is when a website domain is "silently redirecting" you to a different domain behind the scenes. In this case, I believe (although I may be wrong) that app.adviice.com is redirecting content from platform.adviice.ca. I tried navigating to https://platform.adviice.ca/signin?blahblah on my work laptop and it wasn't blocked by the security policy (this is a good thing), but the website forwarded me to a 404 (page not found) error page (this is a bad thing). I, apparently, either did something wrong in my "sleuthing" or your website is doing some IT magic that's beyond my detective skills.

So... Are you guys aware that the "Client Sign In" page is being blocked by some corporate firewalls/security policies? Is there a different URL/domain that I could use to sign in instead of https://app.adviice.com/signin?blahblah ? If not, then I'll see if I can get my employer to allow me an exception for your website (though I doubt they will, since it's for personal reasons) and, if not, I guess I'll have to continue using a different device to access your website.

I have searched for an answer to this question, but haven't yet found one. Forgive me if I've overlooked it.

In the "Profile" settings, I have a "Spousal-RRSP or RRIF" set up under my spouse's name (I am the contributor, they are the beneficiary) to try to even out our registered assets. I have a Contribution amount entered in the "Discovery"->"Expenses"->"Monthly Savings/Debt Payments"->"Spousal-RRSP Contributions" box and the current balance entered in the "Discovery"->"Assets"->"Financial Assets"->"Spousal-RRSP or RRIF Balance" box.

I am still in my accumulation phase. In the "Planning"->"Summary" table, I don't see any contributions being made to either my RRSP, or to the Spousal-RRSP by default. If I enable the AI strategy "Enable Spousal-RRSP to better split income", I see no difference in the table. If I enable the AI strategy "Reduce taxable income to $X using RRSP contributions", then I see contributions being made to my own RRSP, but not to the Spousal-RRSP.

What am I doing wrong? How can I get the platform to make Spousal-RRSP contributions to better balance our registered assets (my registered assets are more than double)? Do I have to manually override them in the "Planning"->"Projections" table?

I have searched for an answer to this question, but haven't yet found one. Forgive me if I've overlooked it.

I have a Group-RRSP through my employer where I contribute 6% of my salary. I have this set up in "Discovery"->"Tax & Benefits"->"Group-RRSP" (6% Employee Contribution + 0% Employer Contribution).

My employer matches 75% of my Group-RRSP contributions, but they put their matched amount into a different account (a DPSP). I have this set up in "Discovery"->"Tax & Benefits"->"Deferred Profit Sharing Plan" (4.5% Employer Contribution).

When I look at the "Planning"->"Summary" chart, I can see that my Group-RRSP contributions are being made throughout the remainder of my accumulation phase, but I don't see any DPSP contributions being made. Why not? How can I fix that? I believe that the platform's retirement estimates will be incorrect, since my DPSP isn't increasing as quickly as it should.