Hi everyone, I recently acquired a secondhand HP Reverb G2, but it came with the original V1 cable, which doesn't work. Yeah, I got scammed the seller blocked me from everywhere.
I wanted to check if anyone in the Paris/France area or in all Europe happens to have a spare V2 cable from a retired headset that they'd be willing to pass along.
I bought a used HP Reverb G2 with a V1 cable, and it doesn't work. It keeps connecting and disconnecting, and it looks like it's failing to switch to USB 3 speeds. Whenever it does, it lasts a split second before disconnecting, and it just loops like this. I tried it on an Intel laptop as well, and the same issue occurred. So, I'm guessing the cable is bad, even though, honestly, the whole thing came with the box and looks like it was never used. I still have doubts that the cable could be bad, but I still want to ask where I can buy a replacement cable, preferably a V2, so I won't have any issues that are present with the V1. I want the cheapest price, by the way; I'm in France. Or maybe someone knows any troubleshooting or diagnostics I could do on my current cable to see if it's really bad or if the problem is somewhere else and fixable, because honestly, I would like not to spend more money on a cable, as these cost a lot.
​
Hey everyone,
I have a brand-new, unused HP Reverb G2 (V1 cable with the small breakout box, no power button) connected to an AMD AM4 system, and I'm stuck in an endless USB connect/disconnect loop.
Symptoms:
The LED on the breakout box continuously blinks (turns on, turns off, loops every second).
In Windows, the system tray icon for "HP Windows Mixed Reality" repeatedly appears and disappears.
In the motherboard BIOS screen, the mouse cursor freezes every time the breakout box LED turns off and unfreezes when it turns back on, indicating hardware-level USB host controller bus resets.
System Specs:
Motherboard: MSI A520M-A PRO (AMD AM4 platform)
Headset: HP Reverb G2 (V1 Cable)
Power: Power adapter plugged directly into the wall outlet
Everything I have already tried:
Tested every single USB port on the back panel (all blue USB 3.2 ports using the USB-C to USB-A adapter, plus black USB 2.0 ports).
Reseated the cable connection at the headset visor until the dot on the connector sits flush with the casing.
Tweaked BIOS settings: Enabled XHCI Hand-off, disabled Global C-State Control, and set Power Supply Idle Control to Typical Current Idle.
Before purchasing additional hardware, I want to ask:
Has anyone on an AMD 500-series board (A520/B550/X570) successfully stopped this V1 cable loop using an externally powered USB 3.0 hub?
Did a PCIe USB expansion card solve the issue on your system, or did you have to replace the cable with the revision V2 cable