
Is this a phishing scam or did someone actually make a fraudulent purchase?
I just got a notification from the Shop App that someone has tried to make this purchase. The last four digits of my card did match in the email but it’s the only info they seem to have on the order besides my email.
I have locked all my cards just in case. There is no transaction posted on the account. My gut says they’re trying to get me to call that fake customer service number.
Should I be calling my bank? I will fill out a customer service form after I’ve done this post. I have logged out of the Shop account on all devices.
It’s a holiday Monday here so everything is closed. Thank you for your help.
Edit: Sorry I should have been a bit more clear. It’s clearly a scam but I’m trying to figure out if they actually pushed a fraudulent purchase through AND are tying to get more details from me.