
▲ 15 r/Ffern
New Policy? Exchanges for archive scents can now be returned for a small fee
Went to return my Summer 26 bottle and have been thinking about swapping it for an archive bottle like Spring 24 or Autumn 23.
Previously I had seen/heard that these exchanges are final, and I'm not one to blind buy. But during this return there appears to be new(?) language stating that the archive scent includes a sample and can be returned if you don't like it. It does cost £10 to return (rather than free, like the subscription bottles).
Am I reading this correctly? Has anyone here done this recently?
Screenshot from my return process showing the details of exchanging for an archive scent.
u/MelancholyBeet — 12 days ago