u/MelancholyBeet

New Policy? Exchanges for archive scents can now be returned for a small fee
▲ 15 r/Ffern

New Policy? Exchanges for archive scents can now be returned for a small fee

Went to return my Summer 26 bottle and have been thinking about swapping it for an archive bottle like Spring 24 or Autumn 23.

Previously I had seen/heard that these exchanges are final, and I'm not one to blind buy. But during this return there appears to be new(?) language stating that the archive scent includes a sample and can be returned if you don't like it. It does cost £10 to return (rather than free, like the subscription bottles).

Am I reading this correctly? Has anyone here done this recently?

Screenshot from my return process showing the details of exchanging for an archive scent.

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u/MelancholyBeet — 12 days ago