BUYER BEWARE: The Flowery is dumping stale April Josh D batches (OG, Sunkiss, Shaloha) and refusing to fix it.
To anyone saying "it's your fault for not checking the COA or package date at the counter"—think about how absurd that logic is for a second.
1 We cannot smell or inspect the product before buying. Florida law requires everything to stay sealed in opaque compliance packaging until we leave the store. We are buying completely blind based on the dispensary's premium branding and pricing.
2 COAs do not measure storage degradation. A lab test from April measures a fresh plant at its absolute peak freshness. It does NOT track a jar that spent four months sitting in a hot warehouse, a delivery van, or on a shelf with a faulty lid liner or a compromised seal.
3 The customer is powerless over curing and storage. I have zero control over their environmental controls, humidity management, or packaging quality. A high-tier product should maintain its integrity for more than 90 days. If it goes stale and smells like old cardboard by August, that is a quality control failure on the MMTC, not an oversight by the patient.
Expecting patients to memorize drop calendars or pull up a dozen PDFs at the register just to avoid getting dumped with degraded inventory right before closing is an incredibly toxic standard for a medical market.
Hey everyone, just wanted to put out a massive warning if you are shopping at The Flowery right now, especially if you are picking up any of the premium Josh D line.
I placed a large order last night right before closing. I didn't open the jars until today, and the Josh D OG(Packaged 4/23/26) is completely muted, stale, and smells straight up like old cardboard. It is totally unsmokeable and completely stripped of the heavy gas/terps you pay a premium for.
Because of that, I haven't even broken the seals on the other two Josh D items I bought from that same inventory run:
Josh D Sunkiss (Packaged 4/23/26)
Josh D Shaloha Quarter (Packaged 4/28/26)
I contacted customer service immediately to ask for a credit or exchange since I live a 60-minute round trip away. After sending them all the requested photos of the labels and flower, their "Management Team" basically told me that it's my fault for not studying the COA at the counter before checking out. They claim that since the lab tests were high back in April, the product is fine, completely ignoring post-testing degradation, poor storage, or faulty seals.
To make it worse, they first offered a insulting $15 credit, and when I firmly rejected that, they "escalated" it to a final offer of $25 on nearly $200 worth of premium flower.
Not only am I out the cash for this defective medicine, but they are actively keeping this entire amount deducted from my state medical allotment, meaning I can't even go buy fresh medicine elsewhere until my rolling cycle resets.
I'm moving forward with a formal quality and storage complaint to the Florida DOH (OMMU) over the allotment block and degraded medicine. Check your batch dates carefully before handing over your cash or allotment to these guys. They will absolutely leave you high and dry with stale stock if you come in near closing.