UGREEN Hard Drive Enclosure won't auto-power on after power loss—Support says no fix/alternative. Any recommendations?
Hey everyone, this is my very first NAS experience and I hit my first snag.
I recently bought a UGREEN Hard Drive Enclosure (SATA to USB 3.0 HDD Caddy for 2.5/3.5 inch SSD HDD, Lay-Flat Docking Station with DC Power Adapter) for my home server.
I ran into a major issue yesterday when a planned temporary power cut occurred: once AC power was restored, the enclosure remained powered off and required a manual button press to turn back on.
Luckily I was at home, but I would have had a really bad time if I were away for weeks.
I immediately reached out to UGREEN Support to ask if there was a configuration for auto-power-on or an alternative product with power failure recovery. After providing my invoice, their support team confirmed that there is "no setting solution can solve" the issue and that they do not have a proper item that can auto-power after power loss.
Does anyone use a 2.5"/3.5" SATA enclosure that they can confirm will automatically power back on after a power outage? I need a product suitable for a remote, headless setup. Any specific model recommendations would be greatly appreciated! Thanks!