u/Middle_Code_9386

I went to claim warranty for my charger but got the worst possible experience from samsung service center in vellore (Dwarka systems vellore) they claimed my adapter had dent, so they raised a ticket attached my bill copy but did not attach the photos they took of my adapter. 

They are simply wasting my time from 1 week , stating false claim. 

When I reached out to samsung they say they have notified but the dwarks don't do anything. 

This has been going on for a week now. 

I'm not sure if I even want to purchase a Samsung device anymore because of such poor uneducated value less customer service.