We love Meagan!

We love Meagan!

We love our nurses! We had a meeting today and I love to hear about the conversations they are having and what we can continue to improve each day. Meagan is going to absolutely kill me for making this page, but good thing she isn't on reddit.

https://www.joinbelle.com/lp/support

u/Mitchroark33 — 28 days ago
▲ 18 r/JoinCrossing+1 crossposts

Mitch is alive. Here is 50% off to prove it.

ok, not dead. I am. Reports were exaggerated. Short Circuit--Five Alive...

https://www.youtube.com/watch?v=0xPu59_MHQ0

MITCHALIVE50. Fifty percent off your first order on the longevity lineup, through September 30. If the code works, I am alive. That is your proof of life.

Longevity only. It does not work on your weight loss plan. Coming back from the dead only buys me so much.

- NAD+, monthly: $199, now $99.50

- NAD+, quarterly: $447, now $223.50

- Sermorelin, quarterly: $357, now $178.50

- Glutathione, two month: $238, now $119

- MIC+B12, monthly: $99, now $49.50

- MIC+B12, quarterly: $195, now $97.50

- Tirzepatide microdose, quarterly: $297, now $148.50

Yes, the microdose counts as longevity. No, that does not make your full dose longevity.

Longevity is also the only category where nobody can tell you whether it worked for another forty years. Check back in 2066.

https://link.joinbelle.com/mitchalive

Mean questions welcome. I have a month of them to get through.

u/Mitchroark33 — 1 month ago

When we run a sale, it is not the pitch. It is the introduction.

We are working hard at expanding access at Belle. This week has provided a huge move in that direction.

A lot of you have been burned by GLP and peptide sellers who are basically a checkout page and a padded envelope. Order goes in, vial shows up, and if anything goes sideways you are talking to nobody.

When Belle discounts a product, we are not trying to move inventory. We are trying to get you in the door so you can see what the rest of it feels like. The provider who actually reads your intake. The support team that answers. The check-ins, the dose adjustments, the person on the other end when you have a question at 9pm and you are not sure if what you are feeling is normal.

That is the whole company. The product is one piece of it.

The fly-by-night shippers cannot show you that, because it does not exist on their end. There is no ecosystem behind the vial. We built the ecosystem first and put the product inside it.

Let me be clear about the cheap-vial-no-support model, because I think it is the wrong way to do this. Selling someone an injectable medication with no provider, no follow-up, and no one to call is not a business we respect, and it is not a race we will run. We will not compete with them on being the cheapest way to get a vial into a stranger's hands, because that is not medicine. It is shipping.

What we will do is combine a fair price with a quality product and actual people standing behind it. That is the bar we compete on. A sale is just the cheapest way for you to find out whether we mean it. Come see the operation, not just the discount.

We are offering two discounts today:

3 Month Supply Olympia MIC-B12 for $130--use code B12

or

2 Month Supply Olympia Glutathione for $179--use code Glut25

Both of these discounts will apply as long as your plan is active, i.e. the same price at renewal.

Due to my delay, I will leave these active for the rest of the week, till Thursday night.

You will need to use this link: Join Belle

If you want a preview of next week, please come visit our new brand, livevital.io.

Feel free to schedule a consult with a real provider to discuss how our team can help you.

u/Mitchroark33 — 3 months ago

Two Announcements Tomorrow: Patience will be Rewarded

We are putting the final touches on two huge updates!

So, we will push two deals tomorrow. Given the 503a compounding news this week, it will be worth the one day delay!

Besides, it's Pioneer Day here in Utah. We haven't even finished churning the butter and fixing our handcarts....

reddit.com
u/Mitchroark33 — 3 months ago

You name the deal. We run it. Every week, decided Thursday, live Friday.

Crossing exists so we can experiment. That was the whole point of building it. We experiment with our software. We experiment with the pricing model. And we experiment with whether an actual story can carry a health brand instead of the usual thing.

(sidenote: why do all telehealth brands use vials all over their website? I hate vials. Nobody has ever looked at a render of a glass vial and felt something. Might as well put syringes up there. That's why my brother was on the front page of our website instead. I like him more than I like a vial.)

So, in that spirit, here's the next experiment.

Starting this week, you pick our deal. (This is a Belle deal), I am just partial to the Crossing subreddit).

Here's how it works:

  1. You name what you want. Drop it in the comments. A price you want hit, a supply length, a bundle, whatever you think we should run. Upvote the ideas.
  2. Thursday night we decide. We pick the winner from this thread.
  3. Friday morning it goes live. The deal runs through the weekend.
  4. Next week we do it again. New thread, new nominations, new deal. Every single week.

Some backdrop on why this is possible now: we're rolling out our new patient portal, an app is coming shortly behind it, and by the end of this week our products and pharmacies will be loaded and ready to fire. The new system can carry basically anything we can source through our pharmacies. Old telehealth platforms take months to add a product. Ours takes days. That's the machinery this whole thing is built to show off, and honestly, to stress test. You nominating something we don't carry yet isn't a problem. It's the most useful thing you can do.

Ground rules, because someone will ask:

  • Nominate anything: a price, a supply length, a bundle, or a product we don't even offer yet. If we can source it and our providers approve it, we can load it. If we can't, I'll tell you why in the comments.
  • If your idea wins, it's live for everyone, not just you. You're negotiating for the whole sub.
  • Everything stays prescription-gated. A deal gets you a price, not a shortcut past the provider.

No idea is too weird to nominate. Worst case I tell you why the math or the medicine doesn't work, and you'll know more about how this industry actually operates than most people who work in it.

Nominations are open. Thursday night we call it. Friday morning we ship it.

Belle's treatments are prescription products. Any deal applies after an independent provider consultation determines eligibility.

reddit.com
u/Mitchroark33 — 3 months ago

Crossing is joining Belle

Hey everyone, Matt here.

Some news: Crossing is joining Belle.

Access your portal at newportal.joinbelle.com

Crossing has always been run by the Belle team, same clinicians, same pharmacy partners, same operations behind the scenes. We're now bringing everything under one name, and that's good news for the folks who joined through Crossing: you get a bigger patient support team, better tools for managing your treatment, and access to a wider range of treatment options than Crossing ever offered.

The change rolls out over the next two days. Here's what it means for you:

  • Your price stays exactly the same. Nothing changes there.
  • Your account moves over automatically. No sign-up, no new intake. joincrossing.com will redirect to Belle, and your treatment history comes with you.
  • More treatment options. As part of Belle, you'll be able to explore the full range of what we offer beyond what was available on Crossing.
  • Your portal: while we merge the two systems, you'll find the patient portal at newportal.joinbelle.com. Bookmark it, everything works the same there.
  • Your treatment doesn't change. Same medication, same pharmacies, same clinical team reviewing your care.
  • More ways to reach us. The portal messenger is still the best way to reach the team, and you can now also text or call us: 877-359-1724 (SMS) and 888-541-6003 (phone).

And if you hit any snag during the transition, you can text me directly on my personal cell: 513-748-2060. I mean it, that's really my number.

That's it. Same treatment, same team, more to work with.

Happy to answer questions below.

reddit.com
u/Mitchroark33 — 3 months ago

Bridge Plan Updated

About two weeks ago, on a Friday afternoon, we saw a recurring problem on reddit and on a whim came up with the Bridge program. I didn't even name it that, oddly enough. The original code was Access because that's what matters to me.

A lot of providers and pharmacies were having transition problems and people were panicking about missing doses, I offered something simple through Crossing because I knew our operations could help out: if your own provider broke down and you were about to miss a dose, we would cover the medicine and you would just pay shipping. One month. A bridge across the gap, then back to your own provider.

I'm posting because I'm pausing it, and I didn't want to just quietly pull it down.

The honest reason: it worked, and then it worked too well. I started by putting a code out there. A code is easy to pass around, which is exactly what makes it useful and also what breaks it. A code can't tell the difference between someone truly about to miss a dose and someone who just wants a cheaper month.

I switched to handling requests one at a time to try to fix that, and that doesn't hold up at this size either. I built it loose. That part is on me.

A bridge that can't sustain itself and can't tell the difference isn't really helping the people I built it for. So I would rather pause, say so out loud, and rebuild it properly than let it quietly turn into something it was never meant to be.

It will come back, simpler to get into if you are genuinely in a bind and built so it can't be gamed.

Mostly I wanted to say thank you to the people who used it the way it was meant and passed it to a friend who actually needed it. That was the whole point.

I would love to hear any suggestions for how we can make it sustainable. We have a team who really values access and is very good at processing orders and ongoing patient support. They truly want to help and stepped up a ton last week to handle the influx of orders.

We welcome any feedback on ideas to build a sustainable program around helping people in need.

reddit.com
u/Mitchroark33 — 4 months ago

Why we gated the Bridge Program

Bragging about draining a hardship program to stockpile for yourself is a bold move. Impressive lack of self-awareness, taking from people who actually need it and posting about it like a win.

So, unfortunately, we're tightening it up. We are making this change. because a program built to keep struggling members covered was being used to stack discount vials, and that means fewer resources for the people it's actually for.

If you're someone who genuinely needs help bridging a gap, reach out to me directly at matt@joincrossing.com. It'll be slower and we'll be able to help fewer people at a time, which is exactly the cost of closing a loophole someone decided to brag about.

Arrggghhh

reddit.com
u/Mitchroark33 — 4 months ago

Bridge Orders Processed

One of the main things I dislike about the glp1 space and reddit is patient support via reddit.

That's not where patient support should be done.

That being said, it was the first weekend of the Bridge program, so I wanted to just let everyone know that all orders were sent to pharmacy and will be shipped either today or tomorrow.

This is behind the scenes info here: the biggest delay at this point is the pharmacy needing to confirm an address, so watch your inbox or messages (we will text you also) if we need to confirm your address.

reddit.com
u/Mitchroark33 — 4 months ago

Our marketing budget is zero, so we just decided to use the AI Avatar of my brother as our spokesperson. He posts every day and never takes a weekend off.

We're Crossing ($149/month for tirz, flat, all-in). Our ad budget is zero, and we want to keep it that way, because every dollar we don't hand to Meta/tiktok is a dollar that never gets baked into your price.

So instead of buying ads, we built Mike. He's an AI version of my brother who lost 90lbs on tirzepatide.

He posts every day, he doesn't take weekends off, he never asks for a raise, and he costs us almost nothing.

That's the actual reason he exists. Not because AI is cool, but because we can't afford anything else without passing the bill back to patients.

Here he is: https://www.tiktok.com/@mikeaiatcrossing

u/Mitchroark33 — 4 months ago
▲ 260 r/tirzdeals+1 crossposts

Permission by Mods Granted: If you're about to miss a tirz dose because your provider can't ship, we can bridge you, medicine covered, you cover $50 shipping

EDIT--my wife is going to kill me if I spend all friday night responding to DMs, but I will get up early saturday morning to respond!. We won't leave anyone out because my wife wanted to have a friday night date!

EDIT 2--Just to clarify and speed things: our medical team will require a prior prescription confirmation, so if you can upload during the intake or message us via the messenger widget in the process, that would speed things along, so we don't have to reach out to you. --Thank you. I will make sure I respond to all DMs today; I have 5 kids and its a saturday, so....:)

_______________________

I spent most of my life convinced I did everything myself. I didn't.

My brother Mike has had a huge and unacknowledged role in my life.

Tirzepatide has recently changed his life. He started tirzepatide partially because I took a flyer on a job with a GLP-1 telehealth company.

My brother did the hard work for the past 9 months and lost over 90 pounds. The medicine gave him a fair shot.

The older I get, the more I see how he got me through way more than I ever gave him credit for. Nobody gets where they are alone. We get there because someone gave us access at the right moment. A fair shot, not a shortcut. You still do the work, but first the door has to open. We so often forget that those early doors were open to us when they are closed to others. I wrote more about my family story on our homepage.

Took me almost 46 years to learn that.

That is why this next part matters to me.

I have worked in operations and systems in the telehealth space for the past 2 years. It's hard and systems break. Companies are upgrading their systems to better give access, but it never goes as smooth as you want or need it to go.

Messages get lost, orders get delayed, errors in the pharmacy API system, a shipment doesn't show, and you miss a dose. That matters to a lot of people. The progress you have made, you don't want that to slide back. It is scary. I see the panicked messages. Seeing over 2k messages a week is informative and eye-opening.

So if you are stuck and about to miss a dose: if you genuinely can't get it filled, we will bridge you. We cover the medicine. You pay only shipping and processing, about $50. No catch. We are fast, 24 hours turnaround and 2 business days shipping, about 3-4 business days total, if that's in your timeline, reach out to me.

To be clear, this is a one-month bridge to get you across the gap, not a way to stock up.

The moment your own provider is back on track, go back to them. Currently, we only have 2 buttons in our portal, you can't miss the cancel and pause buttons!

We love some of the companies who are struggling with their transitions right now. (We will be that company someday, I promise).

We are not trying to take you from anyone. We just don't want a broken system to cost you your progress.

Reach out directly and I will give you a code to get you access. I trust in the honesty of people.

reddit.com
u/Mitchroark33 — 4 months ago

👋 Welcome to r/JoinCrossing - Introduce Yourself and Read First!

Why we built Crossing — Mike's story

Mike was in college when his father had a stroke and lost his sight. His dad drove trucks for a living, so in a single year, the family's income and its footing were both gone.

He left school, moved home, and took over. The business, the bills, the work of keeping everyone afloat, at an age when most people are just starting their own lives. His mother had one wish through all of it: keep the house, so her youngest could finish growing up in a good neighborhood, at a good school.

Mike made that happen. He carried it for thirty years. And somewhere in there, the one person nobody was taking care of was him. The weight came on, and it stayed.

I remember that year better than I'd like to. I was fourteen.

Mike is my older brother. The good neighborhood he fought to keep, that was for me. The childhood he gave up years of his own to protect, that was mine.

This year, for the first time since we were kids, I watched my brother get himself back.

Real messages from Mike this spring: down almost 90 pounds in nine months, at 55. "I feel like me again." That's my brother.

That's why Crossing exists.

Everyone hits a stretch where the old version of you stops working: body, energy, the will to keep showing up. Most of us are carrying someone, too. We built Crossing to walk people across that stretch, the way I watched my brother cross it.

Matt
Founder of Crossing. Mike's kid brother, and the one he protected.

reddit.com
u/Mitchroark33 — 4 months ago

Why we built Crossing — Mike's story

Mike was in college when his father had a stroke and lost his sight. His dad drove trucks for a living, so in a single year, the family's income and its footing were both gone.

He left school, moved home, and took over. The business, the bills, the work of keeping everyone afloat, at an age when most people are just starting their own lives. His mother had one wish through all of it: keep the house, so her youngest could finish growing up in a good neighborhood, at a good school.

Mike made that happen. He carried it for thirty years. And somewhere in there, the one person nobody was taking care of was him. The weight came on, and it stayed.

I remember that year better than I'd like to. I was fourteen.

Mike is my older brother. The good neighborhood he fought to keep, that was for me. The childhood he gave up years of his own to protect, that was mine.

This year, for the first time since we were kids, I watched my brother get himself back.

Real messages from Mike this spring: down almost 90 pounds in nine months, at 55. "I feel like me again." That's my brother.

That's why Crossing exists.

Everyone hits a stretch where the old version of you stops working: body, energy, the will to keep showing up. Most of us are carrying someone, too. We built Crossing to walk people across that stretch, the way I watched my brother cross it.

Matt
Founder of Crossing. Mike's kid brother, and the one he protected.

reddit.com
u/Mitchroark33 — 4 months ago

Teaser Rates and Introductory Offers--I hate them!

This may be a horrible business strategy. But, who cares, I sleep well at night.

Most companies charge you more after the initial teaser price. A LOT MORE.

or

They charge you more as your dose increases.

We decided to make the price flat at every dose, the same number whether you are at the lowest step or the highest, and it does not go up at renewal.

Why most companies do not:

  1. They are luring you in with a teaser rate and are betting you never leave.

  2. There is no second reason, Reason 1 is the only reason!

The flat model is less clever and more honest. You know your number on day one and it stays your number. I think predictability is worth more to people than a low teaser rate.

Sweet dreams.

reddit.com
u/Mitchroark33 — 4 months ago

This is Crossing. One medicine, one price, your care team. Here's why this community exists.

Hey, I'm Matt, one of the people behind Crossing.

Quick version of why we exist: most compounded tirzepatide brands hold a low starter price, then raise it as your dose goes up. Most won't tell you which pharmacy fills your prescription. Most bury the fees. We got tired of watching it, so we built the opposite.

What we do, in plain terms:

  • Compounded tirzepatide at $149/mo, every dose, all in. No dose-based upcharge, no membership fee, no surprise add-ons.
  • We name our chain: made by BPI Labs, an FDA-registered 503B facility, and dispensed by The Pharmacy Hub, a licensed compounding pharmacy, on your provider's prescription. (When we run out, which won't be for at least a few months, we will let you know the next pharmacy).
  • Find it cheaper from a provider who also names their pharmacy and fills through a pharmacy licensed in your state? Show us and we'll match it.

What this community is for:

  • Straight answers on dosing, sourcing, side effects, and what things actually cost across the industry
  • Real progress and real plateaus, from anyone on this path
  • Questions we'd rather answer in public than in a support inbox, including the uncomfortable ones

What it's not for:

  • Hype. No miracle framing, no before-and-after spam.
  • Medical advice. We'll talk openly about how dosing works, but your protocol comes from your provider.
  • Dodging. If we don't know something or got something wrong, we'll say so here.

Ask us anything. The skeptical questions are the ones we built this company to answer.

reddit.com
u/Mitchroark33 — 4 months ago

You might be hearing some scary headlines about compounding pharmacy shutdowns right now. Take a breath — we've got you.

Belle works with multiple trusted pharmacy partners, and access remains available for patients in all 50 states. We built our network this way on purpose: so that one disruption is never your disruption.

​If anything specific changes for your prescription, we'll reach out to you directly — you don't need to do anything right now. And if you have questions, we're here.
​
Your Belle Team

https://news.joinbelle.com/141329-about-the-recent-pharmacy-headlines

reddit.com
u/Mitchroark33 — 6 months ago

One immediate change we are going to make is to remove the 1 month option for Tirzepatide from BPI. This will only apply to the BPI product for now.

We want to offer the best value to patients and the easiest way to do that is send more medicine upfront with lower shipping costs. We will revaluate once we determine how much supply we were able to secure.

Thanks, Matt
513-748-2060

reddit.com
u/Mitchroark33 — 6 months ago

Belle has a referral program. I named it "Refer-A-Friend." That was a mistake.

"Refer-A-Friend" is what you say about a taco place down the street. "Good tacos, you should check it out."

That's not what's happening here.

The vast majority of our patients come from word-of-mouth — friends and family telling someone they love about us.

When you send us someone you love, you're not passing along a recommendation. You're pointing them toward something that might actually change their life. How they feel when they wake up in the morning. How they show up for their kids. How long they stick around.

So I'm sorry. The name was lazy, and it undersold what you actually do when you tell someone about us.

Here's what I want to do about it. Until Wednesday, every new patient you send to Belle gets 10% off their first order on top of your 5% referral discount — 15% total. You get $75 in credit for every person who joins, good toward anything at Belle going forward.

Don't refer a friend.

Change someone's life.

If you haven't done it yet, you can create your own unique link to help someone change their life here: https://referral.joinbelle.com/

reddit.com
u/Mitchroark33 — 6 months ago