▲ 14 r/EmailSecurity+1 crossposts

Securence possible attack/hack/security breach in progress

Several reddit visitors, including myself, have reported not being able to access the Securence management portal since Tuesday or Wednesday of last week.

Going to admin dot securence dot com you are greeted with a 503/server unavailable message.

Email is still being filtered, in and outbound, but quarantined false-positives cannot be released, nor any account changes made. Tech support claims to have no access to the portal as well.

While the company says that they are working on it, and asks that we be patient, they have also not responded when asked if there has been a security breach. They do answer the phone and reply to email, but the universal response is that they have no information from higher-up the chain to give out, and that they are in the dark themselves.

This behavior usually indicates that there has indeed been a major breach.

The previous Securence issue (in 2024) was an open public access issue, was quickly patched, and many of us considered that to be a one-off thing. The current issue "feels" more like a hack, hijacking and/or ransomware attack.

I/we have yet to find out how much data was exposed, but the process has already begun to move my accounts from Securence ASAP.

Possibly exposed data would include current and archived emails, going back several years.

reddit.com
u/MorseScience — 6 days ago
▲ 12 r/outages+1 crossposts

Securence portal hard down

Got notified this morning by a client that the Securence portal - admin dot securence dot com - is down. It's now over 7 hours later and I've confirmed it's still down. Email and webmail deliveries appear to be unaffected but this is of major concern. Company replies to tech support emails and phone calls that they are (of course) aware of the situation but have no time to resolution.

reddit.com
u/MorseScience — 11 days ago