u/Mysterious_Control74

Kinda lost here

My cafe's situation is kinda strange, so bear with me here. I was a senior barista until about 2 months ago when I was promoted to lead, and at the time my CTE had been on thin ice for a while due to a myriad of issues. Maybe 2 days after my promotion, she put in her 2 weeks. I was given a crash course on ordering and my cluster support came down for an inventory to teach me how to do it. That has been pretty much it for training besides "Look on inside for training resources" which, during the busy summer months, not really helpful.

Do any CTEs or lead baristas on here have any advice on how to not feel like I'm drowning? I feel like I'm failing my amazing baristas (no seniors, btw. I am the only cafe management) and the new hire that we got because I quite literally can't keep up and my SM is getting frustrated with me. Please Help 🥲

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u/Mysterious_Control74 — 3 days ago