Is anyone else having a hard time finding reliable cleaners to work with?
Hi everyone, I opened my home cleaning business about 4 months ago, I'm having the most difficult time finding reliable cleaners who will show up and not cancel at the last minute. I've been posting job listings on Indeed, LinkedIn and Care.com. Every time I find a new cleaner who says they are reliable and will definitely show up, that same cleaner cancels either the day before or the day of leaving me scrambling to find a replacement to having to try to smooth over things with the client. I've lost so many clients because of this.
Has anyone else had this problem? When I interview them, I let them know that I need someone who is reliable and will be at an appointment when they say they will and not cancel at the last minute so I'm making myself very clear. I've spent over $20K to get this business up and running, with paying for advertising, buying leads and operating expenses that I'm in the hole every month. I don't want to quit and shut it down but I don't see anything improving. Where do you find your cleaners?