u/Narrow_Taste9963

I am wondering if I am the only customer that has been repeatedly treated poorly at a Fenton establishment.

When I authorize service on my vehicle, they consistently seek an additional authorization from my spouse as if I never signed a thing.

They take five weeks to “repair” computer components and then shrug and say it didn’t fix the problem but I still have the privilege of paying them thousands of dollars.

They suggested unnecessary front end work on my car and when called out on it, after I took it elsewhere for a second opinion, they deleted the work order from their system.

I’m very happy with my new repair shop, but I’m guessing, I’m not the only one repeatedly burned by Fenton.