Aging action items
Hello, I am CRA in the UK and have been for over 2 years.
I took over 3 sites at the start of the year and action items have been an issue since.
I find I am raising around 20 items per visit with a majority of the actions related to pending trainings and updates needed in source by the PI and Sub-Is. Majority of the items take several visits to complete which flags them as aging and I have go through them all with my LM and CTM regularly.
As this is affecting all three sites, I am starting to think it’s an issue with my monitoring. I clearly list the important and aging actions during my onsite visit meeting with staff and in the confirmation and follow up letters. I also send reminders and highlight the issues with the PIs. I often end up begging the sites to please resolve these issues as it’s affecting my metrics.
I am not often able to meet the nurses, Sub-Is and PI in person so have to do teams calls which I think I could be affecting this.
I know sites are busy and have several of me asking the same thing but it’s just exhausting. And tbh it makes me dread finding issues as I just know it’s going to take months to resolve.
Any tips would be appreciated :)