My billing account seems to be compromised
We are a very small startup in India with very sharp budget for cloud. Today we started receiving mandates unlimited times on my phone. On checking the billing dashboard, I saw a whopping transactions of more than 64lakhs INR and the charges are piling.
I contacted support but they said they are unable to help until 32 hours have passed and the data propagates to the console.
Kindly help us 🙏 we are in no position to manage cashflow of 1Lakh let alone nearly 1 crore.
I have disabled the gemini apis and deleted all api credentials. I also cancelled mandates and stopped the VMs. But the transactions keep piling up.
[Update]
If anyone has experienced similar issue, kindly let me know how you dealt. I have already raised support ticket but they say they are unable to help because there is no data recorded on console until 32hours have passed. I am really worried.
I checked in AI studio now the usage is finally visible. It started today at 6 AM IST and there were more than 4 million api calls majorly to nano banana. I have cleared the e mandates at least to avoid card charges later this week.
[Support Update]
I talked to the support. They have assured to raise a readjustment request. Lets see what happens